Answers

Frequently asked

Everything you need to know about Carae.

About Carae

What is Carae?

Carae is an ambient AI assistant that lives inside your messaging apps: Telegram or WhatsApp. It handles your calendar, email, reminders, research, and more through plain conversation. No new app to download. No onboarding wizard. Just message it like you would a really capable friend.

Who is Carae for?

Carae is for people who want to stay on top of their day without context-switching between a dozen apps. If you live in Telegram or WhatsApp, value your privacy, and want something that actually knows your life over time: Carae is for you.

Plans & Pricing

What happens after the 14 days?

If you don't cancel before day 15, your card is charged for the first month. You can cancel any time from your account settings.

Can I change plans?

Yes, any time from your account settings. Changes take effect at the next billing cycle.

Privacy & Security

Is my data safe?

Yes. Carae is EU-hosted (Hetzner Frankfurt), GDPR-compliant, and stores nothing with third-party trackers or analytics. Your message and memory content are encrypted at rest with per-user keys (AES-256-GCM), so our staff and database or backup operators cannot read your stored messages or memories, and your calendar and email tokens are encrypted the same way. To reply, Carae decrypts your messages in memory and sends them to our AI providers, so this is not end-to-end encryption. You own your data: export or delete it any time.

Can I delete my account?

Yes. Go to Settings → Privacy in your dashboard and choose Delete account. You type DELETE to confirm, and your messages, memory and connected accounts are removed immediately — it cannot be undone. Sending /forgetme to Carae will point you to the same page.

Still have questions? [email protected]

FAQ: Carae